In the end he cannot correct what was requested.
However, I found another alternative that gives the same result:
It will be necessary to create custom lists and forms
1. Create a list
![](https://forum.osticket.com/assets/files/2024-02-08/1707404463-945067-image.png)
2. Create Custom Form
![](https://forum.osticket.com/assets/files/2024-02-08/1707404559-787276-image.png)
3. In the Ticket Details and Contact Information forms, change Field Content Type to the created list.
![](https://forum.osticket.com/assets/files/2024-02-08/1707404827-47200-image.png)
4. And that's it, the export is now successful
![](https://forum.osticket.com/assets/files/2024-02-08/1707404997-390734-image.png)
I hope I can help you, if you have the same problem. And I thank KevinTheJedi for the support.