In the end he cannot correct what was requested.
However, I found another alternative that gives the same result:
It will be necessary to create custom lists and forms
1. Create a list
2. Create Custom Form
3. In the Ticket Details and Contact Information forms, change Field Content Type to the created list.
4. And that's it, the export is now successful
I hope I can help you, if you have the same problem. And I thank KevinTheJedi for the support.