ERR_EMPTY_RESPONSE in osTicket

axjxr

Hi, I'm a new user of osTicket and just got it installed on my local server using Mamp. Everything seemed fine, but I'm having trouble accessing the index page and anything inside the scp folder. I keep seeing the error message "localhost didn’t send any data.ERR_EMPTY_RESPONSE." I've tried both osTicket versions 1.17.5 and 1.18.1 , and I've also experimented with PHP versions 8.1 and 8.2, but the same error persists. Any thoughts on what might be causing this issue? Thanks

Jsezze

Maybe it's a permissions issue, or a database connection issue

ownership and permission
chown -R www-data:www-data /var/www/html/osticket
chmod -R 755 /var/www/html/osticket

If you using Apache2 don't forget rewrite module
a2ensite osticket.conf
a2enmod rewrite

Hope this help.

ntozier

I would recommend that you check your apache and php error logs.
Without any error from the webserver any response would be a guess.
Also did you make sure that the site was working before you added osTicket?