I do not know where they come from but someone somehow keeps on creating tickets on my setup. I do know them or want them. They are different people from email ending with @partsavatar.ca How do I stop them? Thank you Pat
I do not know them I mean
pespina
You can either add each email to the System Banlist (Admin Panel > Emails > Banlist) and/or create a Ticket Filter (Admin Panel > Manage > Filters) with the Filter Rules being User / Email Address / Contains / @partsavatar.ca and the Filter Actions being Reject Ticket.
User / Email Address / Contains / @partsavatar.ca
Reject Ticket
Cheers.
Thank you very much Kevin. I will try the filter version and see how it goes. It's has been driving me crazy. Pat
You might also be able to block list the addresses or domain at your email provider. Especially if you have a spam filter, or something.
