Hello,
we have upgraded from osTicket 1.15 1.18.1 and PHP 8.2
Everything is working as expected.
The only thing is, that the LDAD Login (user and admin) is not working with mail adress.
Only sAMAccountName is working.
We used the LDAP Plugin downloaded from the osticket.com webseite in version 0.6.2 (checked in the phar file).
But if i check the plugin in the osticket web, i dont see any version number and the install date is 24.03.2017.
Is it possible that the replaced phar file is not recoginized? Do i need any manual step to use the new phar file?
What could be the problem that the mail adress is not working anymore for login?
With 1.15 we could use the mail adress for login.
Thanks.
Best regards,