Issue with configuring Gmail account with OsTicket.

niranjan_anu

Hi all,
When saving Outgoing SMTP settings get the below error message.
"Could not open socket: stream_socket_client(): unable to connect to tcp://smtp.gmail.com:465 (Network is unreachable)"

I've changed below settings also. But receiving same issue.

"Try Port 587 and remove ssl:// from the hostname. If it gives you an error try Port 587 and put tls:// in front of smtp.gmail.com."
I'm using Google app password and enabled IMAP in google settings.

Settings are as below in the screenshots. Much appreciate your help.

niranjan_anu

Anyone please help me

KevinTheJedi

niranjan_anu

You need to contact your hosting provider/server admin as it appears your server cannot reach that host/port.

Cheers.

niranjan_anu

KevinTheJedi Thank you very much for the support. problem resolved with your opinion.

qyak

Put "tls://" (tls://smtp.gmail.com) at the beginning of the hostname instead of "ssl://", since you're using port 587.