Is it possible to send and receive emails from Outlook without POP3,IMAP,SMTP?

Aperez

I want to able osTicket to send and receive emails from Outlook and also to automatically send emails to the Outlook addresses which have been assigned in a ticket.
But I always see that POP3, IMAP and SMTP are needed but our accounts do not have them allowed. So, how can I do this, please?

See? I cannot use them.

KevinTheJedi

Aperez

Contact your email administrator and have them enable IMAP/POP3 and SMTP. Then you will need to follow this guide:

https://docs.osticket.com/en/latest/OAuth2/Microsoft%20Authorization%20Guide.html

Cheers.

ntozier

Outlook is an email application.
osTicket does not pull emails from Outlook.

You would need to connect to a mail server to collect emails.
Like Exchange Online (EXO) since you appear to be running Outlook via M365
And yes, you would need to talk to your email admin to enable IMAP or POP and SMTP for the account that you want to use.