Hi, I want to modify the statistics report at dashboard. Instead of displaying Count of Opened ticket, I want to display Count of Ticket with status Open. Where do I modify the sql function and which tables are involved?

  • KevinTheJedi replied to this.

  • mulyana

    The code is fully open source and publicly available on GitHub. GitHub has a really good search option and class tree. You can look at class Report for any reports. Good luck!

    P.S.
    There will obviously be other files you need to modify like the report template, etc. but you can find that in the code.

    Cheers.

      mulyana

      The code is fully open source and publicly available on GitHub. GitHub has a really good search option and class tree. You can look at class Report for any reports. Good luck!

      P.S.
      There will obviously be other files you need to modify like the report template, etc. but you can find that in the code.

      Cheers.

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