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Hey guys, I am pretty new to OSTicket. We are moving from SolarWinds Web Helpdesk, we have had a couple of problems figuring out integration with our existing services (AD, AZURE AD Oath, Exchange online IMAP Oath, and smtp legacy auth) but were able to overcome those with some work. We are down to configuration and setup. we have a few remaining pieces we are working on sorting out how to get done. We have just built an OSTicket install for our IT, Application support, and Facilities teams. We have 14 sites and 450 users. Is there a way to organize help topic assignments to Agents based on the location defined for the user?