Auto response to the user and all collaborators on new ticket creation

Hi,
my installation:

Is there an option to send an auto response to the user and all collaborators on new ticket creation?

Thanks

No, New Ticket Alerts can only go to the Ticket Owner at this time.

Cheers.

So, we can't even enter a fixed email address for the automatic reply?
Will there be any developments in the future?

Thanks!

You can via Filters. Just set the desired criteria for the Rules and set the Action to Send an email.

Cheers.