Just after installation, but none of the ticket statuses are displayed.
I have tried this on multiple servers and the same thing is happening.
I installed on a Japanese environment.
Error message:
Fatal error: Uncaught Error: Call to a member function getForm() on null in /home/f2000/example.com/public_html/hd/include/class.list.php:1370 Stack trace: #0 /home/f2000/example.com/public_html/hd/include/staff/templates/list-item-row.tmpl.php(23): TicketStatus->getConfiguration() #1 /home/f2000/example.com/public_html/hd/include/staff/templates/list-items.tmpl.php(95): include('/home/f2000/fur...') #2 /home/f2000/example.com/public_html/hd/include/staff/dynamic-list.inc.php(226): include('/home/f2000/fur...') #3 /home/f2000/example.com/public_html/hd/scp/lists.php(205): require('/home/f2000/fur...') #4 {main} thrown in /home/f2000/example.com/public_html/hd/include/class.list.php on line 1370
My environment is as follows
About this osTicket Installation
Server Information
osTicket Version v1.18.1 (0375576) ? Up to date
Web Server Software Apache
MySQL Version 5.7.29
PHP Version 8.1.22
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
zip Used for ticket and task exporting
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone Asia/Tokyo
Database Information and Usage
Schema f2000_ost (mysql10006.xserver.jp)
Schema Signature 5fb92bef17f3b603659e024c01cc7a59
Space Used 3.11 MiB
Space for Attachments 0.03 MiB
Timezone JST (Interpreted as Asia/Tokyo)
Installed Language Packs
English (United States)
en_US ? include/i18n/en_US
日本語 (Japanese) ? ja_JP Verified
ja ? include/i18n/ja.phar
Version: 168910, for version v1.18
Built: Thu, 13 Jul 23 19:43:17 +0000
