Admin Panel > Agents(Tab) > Add New Agent > Set Password (after registering user)
Registering the user sends a email to confirm your account which takes you to the OSTicket login page. This page then prompts you to "Please enter your username or email", which then sends you to a "Authentication Required" page where it expects you to enter a password which is not possible when one isn't set.
You can click the Forgot Password button, but it doesn't do anything.
When you click the "Set Password" button in the interface, when registering the user it sends you another email with a URL similar to the below:
https://domain.com/scp/pwreset.php?token=8L3pgDVKmEoh0M5ygpB9CKJKyJzbjNLk0gFnKblWxfDQ13fd
When clicking that it sends you to the same page prompting you to "Enter your username or email", which then directs you to another page that has you enter your Email or Username which takes you no where.
The only way for me to set a password for the user is by manually going into the database itself and doing it manually. Is there not a way to get this to work properly ?