Attachment size problem in e-mails

agicoa

Hello,

My users create ticket by e-mails.
I limit the attachments size on OsTicket as 2mb, but Osticket doens't care of this size.
If the user attach a file greater than 2mb to the email the ticket is still created with the attachment.

My php settings :
upload_max_filesize 2M
post_max_size 2M
memory_limit = 1024M

OsTicket settings :

Thanks in advance for your help.

PavelH

Edit the value upload_max_filesize in php.ini.

agicoa

PavelH

Thank's for your answer, but I don't understand it.

PavelH

Then read the help

agicoa

Thanks for your answer, but I've already read the help.

This is why i set the value of upload_max_filesize at 2 mb, as you can see on my original post.

agicoa

Any other ideas ?

agicoa

It seems that the php code doesn't take care of the email attachment size.

I solved the problem by limiting the size on the osticket imap sender directly on my email server.