Setting up Microsoft 365 as MailServer

calgia

Hello

Have some problems with setting up E-Mail server.
It's Microsoft 365.

See picture for configuration.

I would like to have some shared mailbox to use, that support@domain.com is a shared mailbox but this i'm not able to get this functional.
Then i tried based on online forums entries that i make a single mailbox this mail but this does not work either.

I dont know what i aking wrong but something i do.

username for accessing shared mailbox is mail-only@domain.com, password contains numbers, letters, capital letters and minus as symbol.
also with the usermailbox and some letters capital letters and numbers only it wont work.

Thank you for your help.

Greetings,
calgia

ramrajone

calgia
You can't use Basic Authentication anymore
You can find a document from the official site: https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html
or this post my own version of it, https://howtohelpdesk.com/how-to-setup-oauth-on-osticket-using-microsoft-365/

Countrax

When setting up shared mailboxes, I found that the configuration can be tricky if you're missing certain permissions or settings, like enabling full access to the shared mailbox or checking the admin settings for the right mail flow rules. I came across a guide recently that really helped me out with this issue, along with some useful Excel tips—101 Advanced Excel Formulas & Functions Examples. The excel formulas and functions examples helped me a lot in automating tasks, so I thought it might be a cool thing to mention here. It's a great reference for anyone diving into Excel and needing a bit of structure.