RrzmkbrOct 4, 2023Post #1 Wednesday, October 4, 2023 9:38 AM Hi, how to agent mass close with notes for external / user (not for internal) thanks
KevinTheJediOct 4, 2023Post #2 Wednesday, October 4, 2023 12:57 PM Best Answerset by KevinTheJedi Oct 4, 2023rzmkbr You go one-by-one. You can’t mass close with a Reply; only an Internal Note. Cheers.