I´m tinkering around for a while now trying if osticket is feasible for our company so i made a virtual machine running windows installed apache php mysql (all latest versions) i made self signed certificate that works fine i installed osticket what is working fine too. i managed to enable the Oauth2 for authentication via our azure logins and it also works just fine. but im stuck at the attempt to get the email fetching/smtp to work... the authentication seems to work i get a token and all that but as soon i try to enable email fetching i get an error
![](https://forum.osticket.com/assets/files/2023-09-18/1695030021-865757-fetch-error.jpg)
what as far i can tell could be an issue with our companys firewall to circumvent it i tryed it with a vpn but i get a different error
![](https://forum.osticket.com/assets/files/2023-09-18/1695030197-285146-fetch-error-with-vpn.jpg)
same goes for the smtp what gets this error without vpn
![](https://forum.osticket.com/assets/files/2023-09-18/1695030404-381478-smtp-error.jpg)
and the same authentication failed error if i try it with vpn as the email fetching
if there is more information needed please let me know and i will try to provide them
thanks for your time upfront.