Installed the latest version with no errors...

When I attempt to start OST I get the following errors:

http://my.domain/osticket(http://my.domain/osticket) I am greeted with ERROR 403-FORBIDDEN

http://my.domain/osticket/scp(http://my.domain/osticket/scp) or /scp/admin.php I am greeted with "FATAL ERROR - get Tech support"

Any assistance pointing me to where I may have screwed things up, will be appreciated!

Al

When you say that you installed the latest version do you mean that you installed 1.7ST? 1.7.1rc1? or 1.7.1ST (released earlier today)?

Either way please review:

http://osticket.com/forums/showthread.php?t=8511(http://osticket.com/forums/showthread.php?t=8511)

and update your thread with information about your setup please.

When you say that you installed the latest version do you mean that you installed 1.7ST? 1.7.1rc1? or 1.7.1ST (released earlier today)?

Went to osticket.com, clicked on green button entitled "DOWNLOAD NOW"

Download file is named osticket-v1.7.1.zip

Download done TODAY!

Either way please review:

http://osticket.com/forums/showthread.php?t=8511(http://osticket.com/forums/showthread.php?t=8511)

and update your thread with information about your setup please.

Mail Sending: phpMail functions or SMTP

Did not get to the point of choosing

Mail Fetching/Receiving: IMAP or POP and Server version

Did not get to the point of choosing

PHP version

PHP Version 5.4.19

Operating System

Linux infong 2.4 #1 SMP Mon Aug 5 20 CEST 2013 i686 GNU/Linux

Good news... I redownloaded the ZIP file and uploaded to my web site...

I am now able to access the ADMIN screen...

I was going to actually suggest that you try re-uploading the files.

Glad that you got things up and running. If you need anything else please don't hesitate to post.

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