Operator Login Error 500: count() must be of type Countable|array

giodc

Hi to All! i' m having an issue when login as Operator on os ticket 1.18.0, the error is related to this:

PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in class.search.php:1168

look the query is null and it should be something related to // Advanced search special fields

any idea on how to fix? many thanks!

KevinTheJedi

giodc

Do you have any Saved Searches? If so, try deleting them and recreating them. It's basically saying you are searching with criteria is not but you have no value set so it can't call count() on null.

Cheers.

giodc

thank you Kevin, i cannot access to backend, how can i delete any saved searches? o thought it was something related to that 😉

giodc

i think i can delete the saved searches from DB correct? i searched on the forum and it appear doable.

giodc

@KevinTheJedi thanks, i have deleted all the searches and now i' m rebuilding each one, and is working, thank you!