We have a version of this software installed on our live web server, Wondering how we can export it to a local machine to make some tweaks on some files. Any assistance is greatly appreciated. Thanks
Export osTicket from live server to localhost
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Dump the database, copy the ost-config.php file (or whole codebase), move it to the local server, import the database, setup code files, update ost-config.php to match new server info, voila.
If you are permanently moving I would suggest turning helpdesk offline and disabling email fetching to prevent loss of data.
Cheers.
Thank you for your reply Kevin. Wondering where can we get the ost-config.php file? Also, when you say "Dump the database" are you referring to "Export" the database?
The config file is in your current codebase in the include/ folder.
By dump I mean export, yes. But I would recommend mysqldump command.
Cheers.