Hi, since a few days a have a problem while creating a ticket or opening a ticket. I can open tickets that have been created by e-mail without any problems. Tickets created by an employee cannot be opened. here the log.
[Wed Aug 16 13:22:14.345707 2023] [php:error] [pid 192] [client 192.168.178.230:50887] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/xxxxxx/htdocs/include/class.schedule.php on line 803, referer: https://192.168.178.82/scp/
Pleas can someone help me?