Hi I am new here,

I have installed the last versión and I need to know wich is the function that I have to activate to allow customers send a ticket by email without come into the osticket system.

Thanks in advance.

Kike.

Please review the wiki for how to setup email at:

http://osticket.com/wiki/Email_Settings(http://osticket.com/wiki/Email_Settings)

Hi thanks about your reply, but my panel It is not cpanel, is Plesk.

Do you knoe how can I do with?

thanks

Hi I have read the setup email configuration but it talks about Cpanel system, we have a plesk system, Could somebody tell me how does it run?

http://osticket.com/wiki/Email_Settings(http://osticket.com/wiki/Email_Settings) does not mention cpanel once.

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