User registration

satej

I have configured osTicket 1.18, Email is working with Oauth2 and SMTP both, I have created users but unable to set password for user by using Google SSO or local authenticator.

With set password screen is keep loading and in google Oauth2 it gives only home page only.

satej

While check apache logs I found below error

PHP Fatal error: Uncaught Error: Call to undefined method SmtpAccount::getName() in /var/www/html/osTicket/include/class.mailer.php:596\nStack trace:\n#0 /var/www/html/osTicket/include/class.email.php(235): osTicket\Mail\Mailer->send()\n#1 /var/www/html/osTicket/include/class.staff.php(1148): Email->send()\n#2 /var/www/html/osTicket/include/ajax.staff.php(48): Staff->sendResetEmail()\n#3 /var/www/html/osTicket/include/class.dispatcher.php(153): StaffAjaxAPI->setPassword()\n#4 /var/www/html/osTicket/include/class.dispatcher.php(40): UrlMatcher->dispatch()\n#5 /var/www/html/osTicket/include/class.dispatcher.php(119): Dispatcher->resolve()\n#6 /var/www/html/osTicket/include/class.dispatcher.php(40): UrlMatcher->dispatch()\n#7 /var/www/html/osTicket/scp/ajax.php(327): Dispatcher->resolve()\n#8 {main}\n thrown in /var/www/html/osTicket/include/class.mailer.php on line 596, referer: https://helpdesk.kitaboo.com/scp/staff.php?id=2

KevinTheJedi

satej

That's an interesting error. Do you have your Default System Email and Default Alert Email configured correctly? Does said email have a valid Name?

Cheers.