Getting delay in every time user reply to this ticket . Getting mail but not updating in OS Ticket .
hussain
Make your cron job execute faster.
Cheers.
IT is possible to share any document for execute faster in ubuntu machine.
Just update the cron entry and change the minutes. So if you have:
*\5 * * * * www-data php /path/to/osticket/api/cron.php
... update it to:
*\1 * * * * www-data php /path/to/osticket/api/cron.php
Thank you , I will try the same
