Hi, we use the following version in a docker container:

osTicket-Version v1.17.3 (ca95150) — Aktuell
Server-Software nginx/1.22.1
MySQL-Version 10.11.3
PHP-Version 8.1.16

We use our own mailserver which uses basic authentification.

Everything works fine besides that the password for IMAP and SMTP is not beeing stored correctly and each time we rebuild the container / restart the server the password is gone and we will need to save it again for each email adress.

Can you tell me where the IMAP / SMTP password is beeing stored?

I assume in the database? If so which table?

Thanks a lot already for your help.

    AR84

    Database; the email_account table houses IMAP/SMTP info and the config table houses auth info.

    Cheers.

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