Hey, I am making a function that creates an issue in a jira backlog when a ticket is created. This works fine. The problem is that depending on the organization that the ticket belongs to, the issue should be created in different jira projects. Therefore, i was looking for a getOrganization function in class.ticket.php. Since I can't find such function, I was wondering if it's even possible to do that? I did find one for team and department. Maybe it is better to use one of those two. Does somebody have an idea?
I'm using osticket v1.17.3