Hello,
I need to update the Helpdesk Url in MySQL, We are unable to change it in the web interface due to weird issues. When I log into the MySQL database, I run the command: USE osticket; to get to the correct database, then I run: UPDATE ost_config set helpdesk_url='http://domain.tld'; but I get an error stating: Unknown column 'helpdesk_url in 'field'list'. Any idea what I am doing wrong? I have confirmed that the column exists by running: SELECT * FROM ost_config; and exporting the results to a .txt file and see there is a helpdesk_url column.
