Hello! I am writing because I am presenting a problem, I am doing some tests, creating incidents and so on, but when I create the incidents with a photo from the application as a user, it throws me an error, the same thing happens to me when I try to attach images to the incidents as a agent. could you help me with this? Since it only happens if I try it from the application, since if I create incidents by mail this does not happen to me.
