Hi
At the start ostickets installation arrives to where it asks me the configuration data, but when trying to finish the installation appears the message This page does not work
The localhost page can not process this request now.
HTTP ERROR 500
andre_web
Review your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.
KevinTheJedi
Hi, this is error_log
[Mon May 01 11:08:09.793970 2023] [ssl:warn] [pid 348466:tid 140367437617024] AH01909: DOMAIN.EXT:443:0 server certificate does NOT include an ID which matches the server name [Mon May 01 11:33:04.481330 2023] [authz_core:error] [pid 473548:tid 140367189968448] [client :0] AH01630: client denied by server configuration: /var/www/vhosts/DOMAIN.EXT/httpdocs/server-status [Mon May 01 11:33:04.495859 2023] [proxy_fcgi:error] [pid 473548:tid 140367148004928] [client :0] AH01071: Got error 'Primary script unknown' [Mon May 01 21:15:24.260034 2023] [proxy_fcgi:error] [pid 476466:tid 140367407232576] [client :0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Exception: respingi: No such filter action registered in /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php:85\nStack trace:\n#0 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php(59): FilterAction->getImpl()\n#1 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php(74): FilterAction->parseConfiguration()\n#2 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter.php(694): FilterAction->setConfiguration()\n#3 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter.php(571): Filter->save_actions()\n#4 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.i18n.php(82): Filter::create()\n#5 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/setup/inc/class.installer.php(176): Internationalization->loadDefaultData()\n#6 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/...', referer: https://DOMAIN.EXT/ticket1/setup/install.php [Mon May 01 21:18:02.687366 2023] [proxy_fcgi:error] [pid 476466:tid 140367223539264] [client :0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Exception: respingi: No such filter action registered in /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php:85\nStack trace:\n#0 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php(59): FilterAction->getImpl()\n#1 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php(74): FilterAction->parseConfiguration()\n#2 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter.php(694): FilterAction->setConfiguration()\n#3 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter.php(571): Filter->save_actions()\n#4 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.i18n.php(82): Filter::create()\n#5 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/setup/inc/class.installer.php(176): Internationalization->loadDefaultData()\n#6 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/...', referer: https://DOMAIN.EXT/ticket1/setup/install.php [Mon May 01 21:25:08.989983 2023] [proxy_fcgi:error] [pid 491872:tid 140367156397632] [client :0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Exception: respingi: No such filter action registered in /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php:85\nStack trace:\n#0 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php(59): FilterAction->getImpl()\n#1 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter_action.php(74): FilterAction->parseConfiguration()\n#2 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter.php(694): FilterAction->setConfiguration()\n#3 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.filter.php(571): Filter->save_actions()\n#4 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/include/class.i18n.php(82): Filter::__create()\n#5 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/setup/inc/class.installer.php(176): Internationalization->loadDefaultData()\n#6 /var/www/vhosts/DOMAIN.EXT/httpdocs/ticket1/...', referer: https://DOMAIN.EXT/ticket1/setup/install.php
Are you installing v1.17.3? Are you installing in English?
osTicket v1.16.6 Italian language
Ah okay, install in English then set the Primary System Language to Italian afterwards.
Thank you very much
