So my forms, default and custom, do not load on the user side when the user is trying to open a ticket. This is a new install that has not been in production. The forms pop up just fine when agents are opening tickets. I am running Nginx, but I switched to Apache and seeing the same behavior. I prefer Nginx for a lot of reasons. Wondering if I just need something added to serve the /js folder?
osTicket Version v1.17.3 (ca95150) — Up to date
Web Server Software nginx/1.18.0
MySQL Version 10.6.12
PHP Version 8.1.2-1ubuntu2.11
Nginx Logs:
10.41.208.43 - - [28/Apr/2023:08:49:37 -0400] "GET /js/jquery-ui-1.13.1.custom.min.js?ca95150 HTTP/1.1" 404 47 "https://support.################/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36 Edg/112.0.1722.58"
Browser Console:
Nginx Configs:
