DB error

julienlg

Hello, I have this error everytime. Someone could help me to fix it ? Regards

DB Error #1054
[INSERT INTO ost_ticket__cdata SET field_38='002TT/002TV', ticket_id= 62 ON DUPLICATE KEY UPDATE field_38='002TT/002TV'] Unknown column 'field_38' in 'field list' ---- Trace ---- #0 (racine)/include/mysqli.php(211): osTicket->logDBError() #1 (racine)/include/class.dynamic_forms.php(389): db_query() #2 (racine)/include/class.dynamic_forms.php(400): DynamicForm::updateDynamicDataView() #3 (racine)/include/class.signal.php(98): DynamicForm::updateDynamicFormEntryAnswer() #4 (racine)/include/class.orm.php(680): Signal::send() #5 (racine)/include/class.dynamic_forms.php(1535): VerySimpleModel->save() #6 (racine)/include/class.dynamic_forms.php(1377): DynamicFormEntryAnswer->save() #7 (racine)/include/class.dynamic_forms.php(1316): DynamicFormEntry->saveAnswers() #8 (racine)/include/class.ticket.php(4391): DynamicFormEntry->save() #9 (racine)/include/class.ticket.php(4641): Ticket::create() #10 (racine)/scp/tickets.php(422): Ticket::open() #11 {main}

julienlg

any idea @KevinTheJedi ?

KevinTheJedi

julienlg

This is a duplicate. Please do a search before posting to avoid duplicates. You need to drop the cdata table and run cron manually a bunch of times until the table is recreated and fully repopulated with data.

Cheers.