Help topics or form fields only for specific users or organisations

AlexanderBC

Hi all,

is it possible to allow only specific users (or organisations) to use certain help topics or see certain form fields?
Background: I would like to only allow specific users to set the ticket priority on their own. And also other fields that are not relevant for the majority of users.

Thanks and best regards
Alex

KevinTheJedi

AlexanderBC

Not at this time, no. However this is something that has been talked about internally and requested by other community members and customers so this is definitely on our Feature Request list.

Cheers.