
apache error log
[Thu Apr 27 16:19:22.789883 2023] [php:error] [pid 949] [client 192.168.9.195:12843] PHP Fatal error: Uncaught Error: Call to a member function dn() on bool in phar:///var/www/html/osticket/include/plugins/auth-ldap.phar/authentication.php:246\nStack trace:\n#0 phar:///var/www/html/osticket/include/plugins/auth-ldap.phar/authentication.php(430): LDAPAuthentication->authenticate()\n#1 /var/www/html/osticket/include/class.auth.php(341): StaffLDAPAuthentication->authenticate()\n#2 /var/www/html/osticket/scp/login.php(71): AuthenticationBackend::process()\n#3 {main}\n thrown in phar:///var/www/html/osticket/include/plugins/auth-ldap.phar/authentication.php on line 246, referer: https://ticket.seasongroup.com/scp/login.php
apache access log
192.168.9.195 - - [27/Apr/2023:16:19:22 +0800] "POST /scp/login.php HTTP/1.1" 500 3105 "https://ticket.seasongroup.com/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36 Edg/112.0.1722.58"
i test centos os and windows os ldap plugins it work , but ubuntu 22.04 not work,please help.