Hello,
I have been getting these error messages lately. Can anyone tell me what they mean why I am getting them?
Thank you!
[INSERT INTO ost_thread_referral SET thread_id = 24238, object_id = 1, object_type = 'D', created = NOW()]

Duplicate entry '1-D-24238' for key 'ref'<br />
<br />
---- Backtrace ----<br />
#0 (root)/include/mysqli.php(201): osTicket->logDBError('DB Error #1062', '[INSERT INTO o...')<br />
#1 (root)/include/class.orm.php(3468): db_query('INSERT INTOos...', true, true)<br />
#2 (root)/include/class.orm.php(658): MySqlExecutor->execute()<br />
#3 (root)/include/class.thread.php(1961): VerySimpleModel->save()<br />
#4 (root)/include/class.thread.php(380): ThreadReferral::create(Array)<br />
#5 (root)/include/class.ticket.php(3039): Thread->refer(Object(Dept))<br />
#6 (root)/include/class.thread.php(1418): Ticket->systemReferral(Array)<br />
#7 (root)/include/class.mailfetch.php(880): ThreadEntry::lookupByEmailHeaders(Array, true)<br />
#8 (root)/include/class.mailfetch.php(955): MailFetcher->createTicket(1)<br />
#9 (root)/include/class.mailfetch.php(1035): MailFetcher->fetchEmails()<br />
#10 (root)/include/class.cron.php(25): MailFetcher::run()<br />
#11 (root)/include/class.cron.php(111): Cron::MailFetcher()<br />
#12 (root)/include/api.cron.php(19): Cron::run()<br />
#13 (root)/include/api.cron.php(40): CronApiController->run()<br />
#14 (root)/api/cron.php(23): LocalCronApiController::call()<br />
#15 {main}