Hi guys.

For the last few months, I receive a few times each week alert about duplicate entries in the db:
[INSERT INTO ost_thread_referral SET thread_id = 20874, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20874' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20891, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20891' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20890, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20890' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20876, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20876' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20839, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20839' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20837, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20837' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20827, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20827' for key 'ost_thread_referral.ref'<br /> <br />

[INSERT INTO ost_thread_referral SET thread_id = 20792, object_id = 1, object_type = 'D', created = NOW()]
Duplicate entry '1-D-20792' for key 'ost_thread_referral.ref'<br /> <br />

But everything seem to work fine despite these errors.

What should I do?

Thank you.

    CGL_Micro

    Okay we seem to have some sort of problem as this is the 3rd time I’ve seen this reported. You can basically ignore them as it’s trying to insert something to the database that already exists.

    We will look into this and make a patch if needed soon.

    Cheers.

      CGL_Micro

      Hi, I reported this aswell, are you also on the following versions?

      Hi.
      My version is v1.17.2, with Osticket Awesome over it:

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