Hi all
When deleting tickets the spinner keeps spinning. If I check error.log I see following error -->
[Thu Apr 06 12:08:08.526031 2023] [php:error] [pid 25091] [client 10.0.1.118:64246] PHP Fatal error: Uncaught Exception: No such backend registered in /var/www/html/solTicket/include/class.file.php:755\nStack trace:\n#0 /var/www/html/solTicket/include/class.file.php(113): FileStorageBackend::getInstance()\n#1 /var/www/html/solTicket/include/class.file.php(150): AttachmentFile->open()\n#2 /var/www/html/solTicket/include/class.file.php(685): AttachmentFile->delete()\n#3 /var/www/html/solTicket/include/class.thread.php(629): AttachmentFile::deleteOrphans()\n#4 /var/www/html/solTicket/include/class.thread.php(755): Thread->deleteAttachments()\n#5 /var/www/html/solTicket/include/class.ticket.php(3634): Thread->delete()\n#6 /var/www/html/solTicket/include/ajax.tickets.php(1290): Ticket->delete()\n#7 /var/www/html/solTicket/include/class.dispatcher.php(147): TicketsAjaxAPI->massProcess()\n#8 /var/www/html/solTicket/include/class.dispatcher.php(40): UrlMatcher->dispatch()\n#9 /var/www/html/solTicket/include/class.dispatcher.php(122): Dispatcher->resolve()\n#10 /var/www/html/solTicket/include/class.dispatcher.php(40): UrlMatcher->dispatch()\n#11 /var/www/html/solTicket/scp/ajax.php(316): Dispatcher->resolve()\n#12 {main}\n thrown in /var/www/html/solTicket/include/class.file.php on line 755
This line says:
753 static function getInstance($file) {
754 if (!isset(self::$registry[$file->getBackend()]))
755 throw new Exception("No such backend registered");
Any idea how this could occur?
