When we answer a ticket or send an email they always arrive with strange characters: e.g.

DEAR MONICA,
=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=
=94=80=E2=94=80=E2=94=80=E2=94=80
Response here

Team, xxx

=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=
=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=
=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=
=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=
=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=
=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=
=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=
=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=
=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=
=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=
=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80
We hope this response has sufficiently answered your questions. If not, ple=
ase do not send
another email. Instead, reply to this email or [l=CC=B2o=CC=B2gi=CC=B2n=CC=
=B2 t=CC=B2o=CC=B2 yo=CC=B2u=CC=B2r=CC=B2 a=CC=B2c=CC=B2c=CC=B2o=CC=B2u=CC=
=B2n=CC=B2t=CC=B2][1] for a complete=20

Is it possible to filter this characters them before sending or what may be happening?
Thanks.
MG

    MOGURA

    Please post a screenshot of Admin Panel > Dashboard > Information. Also, do you have SMTP properly configured in osTicket?

    Cheers.

      If sure, I'm sure, I'm going to reconfigure anyway, thanks for your help and for responding.
      MG

      Thanks @KevinTheJedi, finally I reconfigured SMTP everything and the messages are already arriving well, as you said it could be that. thanks for your help.
      MG

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