upgrade help needed

btssn

Hi
Have upgrade to 1.17.3, when i select php 8.0 or above the pages are blank, i selected php 7.4 and is working am having 1 issue when i select new ticket and type in name i cannot create new ticket from user, i have to go to user and click on new ticket also any ideas why i am getting blank pages on php 8.0 ? thanks in advance

btssn

Server Information
osTicket Version v1.17.3 (ca95150) — Up to date
Web Server Software Apache
MySQL Version 5.7.23
PHP Version 7.4.33
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
zip Used for ticket and task exporting
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone America/Chicago
Database Information and Usage
Schema btssn_data (localhost)
Schema Signature 83a22ba22b1a6a624fcb1da03882ac1b
Space Used 1359.20 MiB
Space for Attachments 1336.47 MiB
Timezone CDT (Interpreted as America/Chicago)

KevinTheJedi

btssn

v1.17.3 only supports PHP 8.0 - 8.1 currently. As for why you get a blank page, there is no way to tell until you check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors. You can also open your bootstrap.php file and set display_errors and display_startup_errors to 1 and reload the page.

Cheers.