ihi,
i just upgrade from 1.15.3.1 to 1.17.3 (new installation)
i tried to enable the LDAP plugin with no success.
the plugin says its connected to the ldap successfully but when i changed the the user to work against the ldap - he cant connect to osticket. the login window stuck on VERIFY ....
![](https://forum.osticket.com/assets/files/2023-03-14/1678813534-141136-screenshot-2023-03-14-at-190349.png)
![](https://forum.osticket.com/assets/files/2023-03-14/1678813632-492063-screenshot-2023-03-14-at-190616.png)