Dear Team,
Knowledgebase is not showing for end users, in admin panel Knowledgebase enabled only for agents it's showing and for end users also Knowledgebase is required before raising the ticket they can get some information about particular department.
You are contradicting yourself...Please provide further information so we can better assist you. Remember, screenshots can always be helpful.
Cheers.
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.
Environment details? (see Admin panel -> Dashboard -> Information)
Also what @KevinTheJedi said
