Is it possible to create a task list that is created when a user creates a ticket in version 1.17.2? For example, user creates a ticket for hardware replacement, and then as the ticket is created a task list including debug hardware issue, order replacement, etc. is also created and assigned to the ticket.

      billy_cox

      Not at this time but this is on our Feature Request list for possible future development. Please stay tuned!

      Cheers.

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