When creating a new ticket user enter the information and click submit it says unable to create ticket correct any errors below and try again. All fields were filled but after clicking submit all entered data was erased. After entering the data again and clicking submit the ticket is entered into the system.
Please do a recursive search before creating a Discussion. This has been asked and answered many, many times.
First, make sure you are using v1.17.2. Next, you need these:
Lastly, you need to restart the webserver and PHP-FPM (if you're running it).
Thank you! Changing the bits of code in the file worked.
I don't know if there is an easier way to do it than manually copying and pasting but it did work just replacing the code manually.