Hi everybody!
I upgraded to 1.17.2 and configured the email fetching option, the email is being fetched well, and all new tickets are being created fine, but when I try to post a reply it loads a totally blank page, it also happens if I try to test to send an email, so I'm guessing OsTicket is unable to send emails, if I post an internal note, it works fine.
Just in case, when I configured the Remote Mailbox and the Outgoing one, they both saved correctly.
Here is the latest error log related to OsTicket in the CPanel generated log, the OsTicket internal log is not showing anything:
[29-Jan-2023 18:45:26 UTC] PHP Fatal error: Uncaught Error: Call to undefined function Laminas\Mail\Header\iconv_mime_encode() in /home/ocffi/public_html/OsTicket/upload/include/laminas-mail/src/Header/HeaderWrap.php:157
Stack trace:
#0 /home/ocffi/public_html/OsTicket/upload/include/laminas-mail/src/Header/Subject.php(103): Laminas\Mail\Header\HeaderWrap::canBeEncoded('[#2878] Re: [Si...')
#1 /home/ocffi/public_html/OsTicket/upload/include/laminas-mail/src/Message.php(344): Laminas\Mail\Header\Subject->setSubject('[#2878] Re: [Si...')
#2 /home/ocffi/public_html/OsTicket/upload/include/class.mailer.php(349): Laminas\Mail\Message->setSubject('[#2878] Re: [Si...')
#3 /home/ocffi/public_html/OsTicket/upload/include/class.email.php(235): osTicket\Mail\Mailer->send(Object(MailingList), '[#2878] Re: [Si...', ' <p><em><p>Test...', Array, Array)
#4 /home/ocffi/public_html/OsTicket/upload/include/class.ticket.php(3455): Email->send(Object(MailingList), '[#2878] Re: [Si...', ' <p><em><p>Test...', Object(InstrumentedList), Array)
#5 /home/ocffi/public_html/OsTicket/upload/scp/tickets.php(220): Ticket->postReply(Array, Array, 13)
#6 {main}
thrown in /home/ocffi/public_html/OsTicket/upload/include/laminas-mail/src/Header/HeaderWrap.php on line 157
OsTicket v1.17.2 (8fbc7ee) — CPanel
Apache
MySQL 10.3.37
PHP 8.0.27
Thanks!
