Add custom Ticket Status in Admin Pannel - osTicket Forum

osTicket 1.17.x (Stable) Troubleshooting and Problems Mods and Customizations
Add custom Ticket Status in Admin Pannel

Sshkodranademi
Jan 17, 2023
Post #1 Tuesday, January 17, 2023 1:38 PM

Hello,
I want to add a Custom status in Admin panel example Open,Closed,Resolving can someone help me ?

KevinTheJedi
Jan 17, 2023
Post #2 Tuesday, January 17, 2023 2:28 PM
Best Answerset by KevinTheJedi Jan 17, 2023

shkodranademi https://docs.osticket.com/en/latest/Admin/Manage/Lists.html#creating-custom-ticket-statuses

Sshkodranademi
Jan 17, 2023
Post #3 Tuesday, January 17, 2023 2:56 PM

Thanks ,
How can i show now in tickets to sort Not only with open ticket but to show and tickets that are in status "Resolving"

KevinTheJedi
Jan 17, 2023
Post #4 Tuesday, January 17, 2023 2:57 PM

shkodranademi https://docs.osticket.com/en/latest/Features/Custom%20Columns%20&%20Custom%20Queues%20(Admin).html

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Add custom Ticket Status in Admin Pannel

shkodranademi

Hello,
I want to add a Custom status in Admin panel example Open,Closed,Resolving can someone help me ?

KevinTheJedi

shkodranademi https://docs.osticket.com/en/latest/Admin/Manage/Lists.html#creating-custom-ticket-statuses

shkodranademi

Thanks ,
How can i show now in tickets to sort Not only with open ticket but to show and tickets that are in status "Resolving"

KevinTheJedi

shkodranademi https://docs.osticket.com/en/latest/Features/Custom%20Columns%20&%20Custom%20Queues%20(Admin).html