Auto add colloborator using Admin panel in OS icket tool

VMaguluri

Hi Team,

Can we add colloborators with Admin Panel for Particular department.
Instead of adding regularly from from end for every ticket , can Admin panel make auto CC ing colloborator to the ticket ?

KevinTheJedi

VMaguluri

You can do automatic collaboration with Organizations. For more information please read here:

https://docs.osticket.com/en/latest/Agent/Users/Organizations.html

Cheers.