Hi. I need to do a database intervention to change the priority from normal to high. I thought it would be the 'priority' field of the [ticket__cdata] table, but it doesn't work. Would you help me?
Field Priority DB
- Best Answerset by jaksson
Look at the method:
You can see it loads it from the form_entry_values table. You can review the ERDs below to see how the tables relate:
Cheers.
It helped a lot!
Thank you very much!
With this light I can already.