I wanted to make a separte topic for this. So i am only allwoing user accouints to be made by agents and users must sign in to create or view their tickets.

When i make a user, i then have to click register and then send the email. Is there a way to automate that? So when i click create, it emails the user on file?

  • KevinTheJedi replied to this.

  • pologoalie8908

    Not at this time, because some people want Guest accounts (as they don't use the portal) so we keep the registration separate. We might make this an option in the future though.

    Cheers.

      pologoalie8908

      Not at this time, because some people want Guest accounts (as they don't use the portal) so we keep the registration separate. We might make this an option in the future though.

      Cheers.

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