OAuth2 Internal Server Error

dschuett

My Environment:
osTicket Version: v1.17.2
Web Server Software: Microsoft-IIS/10.0
MySQL Version: 10.4.8
PHP Version: 8.0.21

I am getting a 500 Internal Server error when trying to configure the OAuth2 - Microsoft Plugin:

https://app.xxxxx.com/support/scp/ajax.php/email/17/auth/config/mailbox/oauth2:msmail 500 (Internal Server Error)

Note: I have tried deleting the email address that I am trying to set up OAuth on as well as uninstalling/reinstalling the OAuth2 plugin without any luck.

KevinTheJedi

dschuett

You’ll need to check your error logs for any related errors. 500 is indicative of a deeper issue that should be logged somewhere.

Cheers.

ramrajone

dschuett
Is the IIS URL Rewrite enabled?

ntozier

Also in the screen shot I can see that the Authorization Endpoint and Token Endpoint are wrong.
Both are missing your Tenant ID.
Replace the word "common" with your Tenant ID.
It looks something like: 88888888-4444-4444-4444-1313131313123