Good morning, I have a problem with my ostickets, it does not show me, neither the number of tickets nor the matter in the agent part. Could you help me with this? She left you the data of my installation.
jboiza
You will need to look at the Primary/Secondary Data Sources for the Queue Columns not showing data.
You can also drop the ticket__cdata table and run cron manually a bunch of times until the table is recreated and fully repopulated with data.
ticket__cdata
I will say that you are running an old version that is no longer supported. Your current version is also vulnerable to some security vulnerabilities as well so I would HIGHLY recommend upgrading asap.
Cheers.
With your indications I have solved the problem, thank you very much for your help. You can close the ticket. Greetings.
