Dear All, we have upgraded from 1.16.5 to 1.17.2. In case of resolved tickets, tickets are showed in the homepage. Previously, resolved tickets were removed as Closed ones. Why?

    mb123

    You will need to provide more information and screenshots of what you mean.

    Cheers.

      16 days later

      Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

      Environment details? (see Admin panel -> Dashboard -> Information)

      Screen shot of what you are talking about?

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