Did I miss it, or is there any way to set up some canned management reports?
Thanks.
You didn't miss it.
But Scottro has a nice mod available here:
http://www.sudobash.net/osticket-reports-6-0-osticket-release-1-7(http://www.sudobash.net/osticket-reports-6-0-osticket-release-1-7)
note: it is donationware, but its very very cheap. :)
Thanks!
Great info, and great extension. Thanks!
You're very welcome. :)
