While resetting the user password facing an error
"Unable to reset password. Contact your administrator"

It is working fine with agent password reset.
User which are not added to any organization is able to reset their password.
While users who were added to the organization are not able to reset their passwords.
PHP Version :- PHP 8.0.26 (cli)
Osticekt version :- v1.17.2 (8fbc7ee)
Webserver:- Nginx
Mysql version:- 8.0.31
OS :- Centos 7

OSTicket information:-

    pradipwaghela changed the title to User Forgot My Password issue.

    pradipwaghela

    I just tested this with a User in an Org and I'm able to reset my password just fine.

    I would suggest going to the User's Profile in the User Directory, click Manage Account, click Manage Access, and make sure User cannot change password field is un-checked.

    Cheers.

      Side thought, are you running any authentication plugins?

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